BeerSmith™ Home Brewing Forum

BeerSmith Software => BeerSmith 2 Bugs/Support => Topic started by: Goldenturtle on April 28, 2017, 12:28:07 AM

Title: I cannot login to Beersmith cloud
Post by: Goldenturtle on April 28, 2017, 12:28:07 AM
I cannot login to Beersmith cloud to see my recipes. I get a login failed message.

I can login to the recipe cloud and see my recipe whit Crome.
Title: Re: I cannot login to Beersmith cloud
Post by: BeerSmith on May 09, 2017, 08:54:30 PM
Try logging into the website and changing your password to be only numbers/letters.  If that does not work then check your firewall settings as we've had some issues with firewall software blocking the program.

Brad
Title: Re: I cannot login to Beersmith cloud
Post by: Goldenturtle on June 23, 2018, 03:00:17 AM

(https://s33.postimg.cc/9bsnfqpsb/Activation.png) (https://postimg.cc/image/9bsnfqpsb/)


I installed BeerSmith 3 on my work computer. I tried to activate and got a message stating "The activation server at https://BeerSmithRecipes.com could not be reached. Check that your Antivirus and Firewall software is not blocking BeerSmith as well as your internet connection and try again using the Help->Activate selection."

I have added BeerSmith 3 to the apps that are allowed through the firewall. I have excluded BeerSmith from my antivirus and antimalware software. But it still isn't going through. I suspect that the problem is at my employer's servers, but I do not have access to adjust anything there.

Is there ANY way to activate my software on my work computer which does not require my employer to open up access? I work for a very large company, and I know for a fact that they would not allow access.