BeerSmith™ Home Brewing Forum

BeerSmith Software => BeerSmith 3 Support => Topic started by: tmckinley on June 18, 2018, 08:44:20 PM

Title: Multi Accounts
Post by: tmckinley on June 18, 2018, 08:44:20 PM
So when I log into my account, there are two subscriptions listed, one expiring, 11 February 2019 the other 5 June 2019. I was under the impression my old account wasn't going to transfer over to the new program... So how do i get one of these accounts removed without loosing my cloud recipes.

" Renew or Upgrade a License, Click on the Renew link for the License - You can use a Gift Code for Renewals

BeerSmith 3 Gold - 12 Month Activation
Renew Personal Use - Activations Available: 2, Used: 0 - All updates - Expires: 11 February 2019

BeerSmith 3 Gold - 12 Month Subscription
Personal Use - Activations Available: 2, Used: 0 - All updates - Auto-renews: 5 June 2019"
Title: Re: Multi Accounts
Post by: BeerSmith on June 18, 2018, 10:40:20 PM
You were a gold member before so the first license is your older license.  I applied a free BeerSmith 3 license to anyone gold and above for the remainder of their term.
 
The second license is the one you purchased during the preorder period.

If you want I can remove your old license so you don't get warnings when it expires.  Just drop me a short note at beersmith at beersmith.com with your login name and I'll take care of it.

Brad