BeerSmith™ Home Brewing Forum

BeerSmith Software => BeerSmith 2 Bugs/Support => Topic started by: Whippy on February 26, 2013, 07:21:23 PM

Title: Cloud recipe disappeared
Post by: Whippy on February 26, 2013, 07:21:23 PM

I have had a recipe in the cloud for about two weeks.  I went to check it out today and discovered that all my ingredients have been cleared out.   :o  I have tried re-loading it several times and it is all gone!  The numbers I recorded for my measured OG and projected final gravity are still as I left them, but there is no longer any recipe left.

I though perhaps that I may have somehow erased them, so I started to try and rebuild the recipe from memory.  When I went to check the style (Scottish 80 Shilling) all of the style stats are now also gone! (Description, Profile, Ingredients, Examples, etc.)  All of the numerical stats for the style are still there.

Only this one recipe has been affected and when I check my style profiles outside of this recipe, the descriptions are ok.

I sure wish I had saved a hard copy! lol :P
Title: Re: Cloud recipe disappeared
Post by: BeerSmith on March 08, 2013, 02:38:15 PM
I've seen only one or two cases of this.  In these cases when I've gone to the cloud database to look up the recipe it is empty (i.e. the recipe data was never saved).  I believe what may be happening is a network problem where the complete recipe is not being transmitted to the server, so it can't store the data properly.

I'm going to try to put some code on the server side to at least detect an incomplete recipe record to so it can generate an error and not replace the existing record with the incomplete one.  I'm hoping this will also help me determine what might be causing the problem.

I do apologize - this has been a very rare problem so it has been hard to narrow down.

Sincerely,
Brad
Title: Re: Cloud recipe disappeared
Post by: grathan on March 09, 2013, 08:34:08 AM
Is this how the full mobile version is gonna work or will it actually be able to load a .bsmx from Dropbox?
Title: Re: Cloud recipe disappeared
Post by: Whippy on March 15, 2013, 06:04:14 AM
Thanks for looking into it, sir, and I hope you can figure out what the problem was for other's sake.

If it helps you at all, I do access my cloud recipes from two pc locations and also from my mobile phone.