BeerSmith™ Home Brewing Forum

BeerSmith Software => Support for v1.4 => Topic started by: km7276 on April 04, 2006, 02:59:23 PM

Title: Never recived password
Post by: km7276 on April 04, 2006, 02:59:23 PM
Hello All,

I ordered your software 4 days ago and have never gotten my password to put into the nag screen on your program.  I sent a email to the support area of the site and it came back undeliverable.  Is there a problem with the site or more?  Please email me back ASAP so we can resolve the situation at kmruhoff@gwtc.net

Thanks

Kevin
Title: Re: Never recived password
Post by: BeerSmith on April 04, 2006, 03:44:49 PM
Kevin,
 Your key was sent out on Friday 3/31 at 1:23 pm.  I'm not sure why you did not receive it but you might want to check to see if you have a spam filter active.

 I am resending it now.

 I will also send a shorter separate message to see if that gets through.

 You can use my email 'beersmith @ beersmith.com' if you have any problems (without the spaces).

Brad
Title: Re: Never recived password
Post by: km7276 on April 04, 2006, 05:47:37 PM
Thanks for the immediate attention on this!!  Thank you for helping me by resending the keys, I am also not sure why the original keys never made it here, but alas they are here now.  Thanks again for the help!!

Kevin