Beersmith calculations way off

I recently installed Beersmith 2 on a new Surface 4 running Windows 10. I have issues with the view as others have mentioned but besides that I am seeing that calculated gravities are significantly off. Can anyone help me with a fix? For example, when adding a recipe I am selecting the 5 gallon pot and cooler (all grain) equipment profile. If I add 20 lbs of 2 row it is calculating the OG as 1.019. The default efficiency is 72%. I have added my own equipment profile as well and I am seeing similar results. Any advice would be appreciated.

Kevin

Things to check:  Recipe type - if you have your recipe type as extract, it will calculate your grain contribution as a steeping grain and not as a mashed grain.  You can find this on the design tab of the recipe right next to the recipe name.