Author Topic: Getting these errors after Upgrade to 2.3.6  (Read 2579 times)

Offline jcettina

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Getting these errors after Upgrade to 2.3.6
« on: August 10, 2016, 05:24:20 AM »
07:08:36: Failed to copy the file 'C:\Users\joec\Documents/BeerSmith2/Recipe4.bsmx' to 'C:\Users\joec\Documents/BeerSmith2/Recipe5.bsmx' (error 5: access is denied.)
07:08:36: File 'C:\Users\joec\Documents/BeerSmith2/Recipe4.bsmx' couldn't be renamed 'C:\Users\joec\Documents/BeerSmith2/Recipe5.bsmx' (error 5: access is denied.)

KellerBrauer

  • Guest
Re: Getting these errors after Upgrade to 2.3.6
« Reply #1 on: August 10, 2016, 05:37:39 AM »
It sounds to me like the previous use of the 2.2 version wasn't - for whatever reason - closed out properly.  Reading the errors, your data file is locked and that is typically because it is stil open.  However, not in the "software open" sense.  But rather in the "object open" sense.  Correcting this issue can be tricky, so ill leave the recommendations to a more computer savvy person.  But the solution MAY require a uninstall and reinstall with some additional tasks in the middle.  Good luck!

Offline BeerSmith

  • Brewer, Author, Patriot
  • BeerSmith Administrator
  • BeerSmith Grandmaster Brewer
  • *****
  • Posts: 5592
  • BeerSmith - take the guesswork out of brewing!
    • BeerSmith
Re: Getting these errors after Upgrade to 2.3.6
« Reply #2 on: August 10, 2016, 06:35:58 AM »
I would certainly check the file permissions on the listed files.  It appears that the program can't write to those backup files (they are backups) and that's why you are seeing the error.

Brad
Get a free trial of BeerSmith 3 here

Offline BeerSmith

  • Brewer, Author, Patriot
  • BeerSmith Administrator
  • BeerSmith Grandmaster Brewer
  • *****
  • Posts: 5592
  • BeerSmith - take the guesswork out of brewing!
    • BeerSmith
Re: Getting these errors after Upgrade to 2.3.6
« Reply #3 on: August 12, 2016, 02:02:10 PM »
Another user reported this being caused by his antivirus software.  The new update is not "trusted" yet so the antivirus software was preventing it from writing.  Once he moved it to the "trusted" category in the antivirus software it corrected this bug as the program could then write to the files as it should.

Brad
Get a free trial of BeerSmith 3 here

 

modification