Author Topic: Activation doesn't stick after closing application  (Read 2587 times)

Offline danwalters3

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Activation doesn't stick after closing application
« on: November 27, 2016, 01:25:21 PM »
Using Mac version 2.3.7 (macOS 10.12.1) and I don't have my original activation code. After getting a recovery code email I put it into my Beersmith 2 app and it unlocks and cancels the trial mode. However, after closing and reopening the app I am back into trial mode again with any data I put in being lost.

Offline BeerSmith

  • Brewer, Author, Patriot
  • BeerSmith Administrator
  • BeerSmith Grandmaster Brewer
  • *****
  • Posts: 5569
  • BeerSmith - take the guesswork out of brewing!
    • BeerSmith
Re: Activation doesn't stick after closing application
« Reply #1 on: December 04, 2016, 06:02:38 PM »
That would usually indicate that BeerSmith does not have access to your Documents/BeerSmith2 directory.  Can you check that directory and make sure your main user has permissions to write to it?

Brad
Get a free trial of BeerSmith 3 here

Offline danwalters3

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Re: Activation doesn't stick after closing application
« Reply #2 on: December 08, 2016, 02:50:25 PM »
It should have since I was using my admin account for install and running the program. I ended up downloading the beta and the problem went away with that version. Hope that helps.

 

modification