Author Topic: Beersmith Cloud Doesn't Open Recipes Stored On Cloud With Certain Connections.  (Read 1937 times)

Offline SudsMonkey

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Hello,

I have noticed on my lap top (Lenovo YOGA 900) that when I am on my home internet connection (WIFI) I can use Beersmith cloud just fine. However, when I am at my brewery I have to use an AT&T hot spot connection via a Samsung Galaxy S7, and while on this connection I cannot get the cloud recipes to open. I get a message box pop over that is empty so I don't know what the issue is.

I am in my home as I write this and can change back and forth between internet connection and when connected to AT&T Home WIFI it works fine, then I change to the Tethered Hot Spot, and it doesn't.

For the record, the Tethered Hot Spot is 4G and I don't have any issues with anything else that I am doing on the lap top via the tethered hot spot.

Any help here is greatly appreciated.

Thanks,

G

Offline BeerSmith

  • Brewer, Author, Patriot
  • BeerSmith Administrator
  • BeerSmith Grandmaster Brewer
  • *****
  • Posts: 5568
  • BeerSmith - take the guesswork out of brewing!
    • BeerSmith
The most likely issue is a firewall or firewall program blocking access to BeerSmith.com.  Some commercial sites and many businesses block access to anything with "beer" in it so that might be an issue.

Brad
Get a free trial of BeerSmith 3 here

Offline SudsMonkey

  • BeerSmith New Brewer
  • *
  • Posts: 2
  • BeerSmith 2 Rocks!
Are you saying that it could be a firewall on my phone?

I have the security settings the same for both home and when connected to the phone.

-G