Author Topic: Beersmith Cloud Crashing  (Read 2433 times)

Offline 76beers

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Beersmith Cloud Crashing
« on: February 27, 2021, 02:32:11 PM »
Hi all, I'm having an issue with beersmith 3 running on my Mac. It is with my cloud account. Every time I try to add a new recipe it crashes. I can add recipes to local, but not the cloud. If I add a recipe to local & try copying across to the cloud it crashes. Any ideas on what is causing it, & how to fix it? could it be an issue with the back up?

Offline BeerSmith

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Re: Beersmith Cloud Crashing
« Reply #1 on: February 28, 2021, 08:22:24 PM »
Make sure you are running the 3.1 update (Help->About) which is available on the BeerSmith.com site.

Brad
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Offline 76beers

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Re: Beersmith Cloud Crashing
« Reply #2 on: March 01, 2021, 04:09:45 AM »
I'm running 3.1.07

Offline BeerSmith

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Re: Beersmith Cloud Crashing
« Reply #3 on: March 07, 2021, 08:48:44 PM »
Download 3.1.08 from the main download page.
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Offline shanerichard

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Re: Beersmith Cloud Crashing
« Reply #4 on: March 13, 2021, 11:52:00 PM »
I'm running 3.1.08 and also having these problems also with running Big Sur on my mac.

Offline Mach79

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Re: Beersmith Cloud Crashing
« Reply #5 on: March 18, 2021, 07:59:58 AM »
I am having the same issue....long time user of Beersmith, bu this is frustrating

Offline norvegicus

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Re: Beersmith Cloud Crashing
« Reply #6 on: March 21, 2021, 08:02:32 AM »
I am running 3.0.8 under MacOS 11.2.3 and BeerSmith is crashing randomly every few minutes.  When I restart it says another copy is running and when I try to open my recipe about half the time it says the recipe is open on another computer and won't let me open it.  After a few minutes if I quit and try again I can open the recipe but it generally crashes again within a few minutes, losing all of my work.

It's not just the cloud.  It also happens when I am disconnected from the internet and/or when the cloud folder isn't open.

This has rendered BeerSmith unusable for me.  Today I am brewing with pencil and paper.  I tried 4 times to get a new recipe set up and gave up after losing all of my work every time.




Offline norvegicus

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Re: Beersmith Cloud Crashing
« Reply #7 on: April 05, 2021, 04:26:49 PM »
So nothing.  I guess I'll move to different software.  This is very disappointing.

Offline norvegicus

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Re: Beersmith Cloud Crashing
« Reply #8 on: April 05, 2021, 04:38:01 PM »
Mistyped.  I am running 3.1.8

Offline norvegicus

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Re: Beersmith Cloud Crashing
« Reply #9 on: April 06, 2021, 07:30:48 PM »
OK I fixed it myself.  I backed up my recipe/etc info, uninstalled the software using CleanMyMac, reinstalled a clean copy of 3.1.8, and moved my info back in.  Hasn't crashed so far after a couple hours.  So something somewhere was corrupted.  Should have done that in the first place I guess. 

Offline Hiroshi

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Re: Beersmith Cloud Crashing
« Reply #10 on: June 04, 2021, 01:23:56 PM »
I had the same issue with ver. 3.1.07 on Windows. I uninstalled it and installed ver. 3.2.7 then the issue was resolved.
It turned out that I had maximum number of recipes for my subscription plan in the cloud and trying to add another recipe was causing the crash.
Hope this info helps someone.

 

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