Author Topic: MacOS Another Copy May Be Running  (Read 423 times)

Offline 2ndfloor

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MacOS Another Copy May Be Running
« on: March 03, 2022, 11:10:58 AM »
Hi,

I know this issue has been mentioned before but hoping someone has a Mac specific solution.

I'm trying to support a client whose running Beersmith 3 and is getting the another copy may be running message.

I've seen all the messages about manually clearing the lock in Windows but I'm not seeing a way to do it on Mac.

Offline Kevin58

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Re: MacOS Another Copy May Be Running
« Reply #1 on: March 03, 2022, 03:49:59 PM »
The most common reason is that the user left Beersmith open on their computer. If the computer then shuts off for any reason... an update was automatically run overnight... timed shut down etc. then several processes that Beersmith uses do not get closed properly. Always exit Beersmith through the menu when you are finished. The most recent version of BS3 came with fixes for this issue so installing that may be a good idea.
If you?re stressing over homebrewing, you?re doing something wrong.
- Denny Conn

Offline 2ndfloor

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Re: MacOS Another Copy May Be Running
« Reply #2 on: March 04, 2022, 11:54:49 AM »
Are there any options for how to clear this issue right now?

We've tried reinstalling etc. but we're still unable to use the software.

 

Offline Kevin58

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Re: MacOS Another Copy May Be Running
« Reply #3 on: March 04, 2022, 02:32:04 PM »
Try clicking on "close Beersmith" when the message pops up, and then reopen, ignoring the message.
If you?re stressing over homebrewing, you?re doing something wrong.
- Denny Conn