Author Topic: cant access cloud on 2nd installation  (Read 3240 times)

Offline Lars

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cant access cloud on 2nd installation
« on: October 11, 2012, 03:09:24 PM »
Hi, running beersmith2, latest build on my main PC. I recently replaced my 2nd machine which is a laptop, downloaded beersmith and uninstalled it from the old laptop. When I try to activate on the new laptop I get the message 'Activation succeeded, but the server could not be reached to activate your email -Please try again later using the activate command on the help menu' It seems to run OK on the new laptop but I cant log into the cloud and acces my uploaded recipes?
Any help much appreciated??

Thanks

L

Offline BeerSmith

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Re: cant access cloud on 2nd installation
« Reply #1 on: October 11, 2012, 06:49:04 PM »
Check your internet connection and firewall settings.  The fact that it could not reach the server either to validate your license or log into the cloud indicates you probably have a firewall issue - are you running a firewall on your laptop?

Brad
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Offline Lars

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Re: cant access cloud on 2nd installation
« Reply #2 on: October 13, 2012, 12:53:58 AM »
Thanks Brad, I'll check that out. Its  work laptop and most likely its extermely secure. Is there anything specific I need to enable re the firewall as I cant completely disable it?

Offline BeerSmith

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Re: cant access cloud on 2nd installation
« Reply #3 on: October 13, 2012, 09:29:41 AM »
You need to give the app (BeerSmith) full  access to the internet port 80 (which is the default port for browsers).
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