BeerSmith™ Home Brewing Forum

BeerSmith Software => Support for v1.4 => Topic started by: RJKSKI on February 02, 2011, 04:17:52 PM

Title: all ingredients dissapeared
Post by: RJKSKI on February 02, 2011, 04:17:52 PM
the ingredientsa in all my recipes dissapeared. All the other data seems to be there. Just no ingredients on all recipes in all folders. HELP!
Title: Re: all ingredients dissapeared
Post by: BeerSmith on February 02, 2011, 11:01:10 PM
Hi,

  In most cases this is caused by a corrupt "newopts14.opts" file.

  By default BeerSmith is in the "C:\Program Files\BeerSmith" directory.

  However under Vista you may also have a "Compatibility files" directory that shows up on the toolbar when you go to the BeerSmith directory.  This is where your data and the opts file likely lives.  The full path to the compatibility diectory is:  C:\Users\{USERNAME}\AppData\Local\VirtualStore\Program Files\BeerSmith

  where {USERNAME} is your login name for Vista/Win 7.

  Note that on many systems this is a hidden/system directory which will not show up unless you go into the options for Windows file explorer and set it to show hidden/system files.

  If you delete the newopts14.opts directory there you should be in business. 

Let me know if you have continued problems!  So far we've had no one lose any data and I've been able to get everyone back up and running quickly.
--

Cheers!

Brad Smith