paulds
New Forum Member
- Joined
- Sep 17, 2018
- Messages
- 2
- Reaction score
- 0
I am unable to activate the software or access any of the online features (cloud folders, add-ons) from Linux. When trying to activate, I get the message "Can't Connect to Activation Server
The activation server at https://BeerSmithRecipes.com could not be reached." I don't think this is a firewall issue, because I did a packet capture during the connection attempt, and I do see the TCP 3-way handshake succeeding with the beersmithrecipes.com IP address on port 443, but it's followed immediately by a FIN-ACK/FIN-ACK/ACK connection shutdown. I also disabled my firewall entirely just to confirm that the behavior is the same.
Is it possible there's a TLS issue of some sort? Brad, in case it helps track these connections in the logs, my last attempt was from IP address 73.110.231.4.
Also, not sure if it's relevant or related, but when I launch the program from the command line, I get this warning message:
10:40:01: Warning: Web extension not found in "/usr/local/lib/wx/3.1.1/web-extensions", some wxWebView functionality will be not available
Please advise on how to proceed with activation, and if there's any way to get the online features working.
The activation server at https://BeerSmithRecipes.com could not be reached." I don't think this is a firewall issue, because I did a packet capture during the connection attempt, and I do see the TCP 3-way handshake succeeding with the beersmithrecipes.com IP address on port 443, but it's followed immediately by a FIN-ACK/FIN-ACK/ACK connection shutdown. I also disabled my firewall entirely just to confirm that the behavior is the same.
Is it possible there's a TLS issue of some sort? Brad, in case it helps track these connections in the logs, my last attempt was from IP address 73.110.231.4.
Also, not sure if it's relevant or related, but when I launch the program from the command line, I get this warning message:
10:40:01: Warning: Web extension not found in "/usr/local/lib/wx/3.1.1/web-extensions", some wxWebView functionality will be not available
Please advise on how to proceed with activation, and if there's any way to get the online features working.