Does anyone know how to contact a real person at Stir-Plate.com? The only info I can find on their website gives a postal address and an e-mail. I have tried both several times and received no response.
I purchased a Stir-Plate 3000 a few months ago. Worked great on the first starter, but stopped working half-way through the second starter. Needless to say, I'm very disappointed in the product. It is supposedly covered under warranty since the stir plate is less than a year old, but I can't get any help from the manufacturer. I have sent several e-mails and received zero replies. I mailed in my defective stir plate according to the directions on the website, but it's been over a month and I haven't seen or heard anything. Very frustrated.
I purchased a Stir-Plate 3000 a few months ago. Worked great on the first starter, but stopped working half-way through the second starter. Needless to say, I'm very disappointed in the product. It is supposedly covered under warranty since the stir plate is less than a year old, but I can't get any help from the manufacturer. I have sent several e-mails and received zero replies. I mailed in my defective stir plate according to the directions on the website, but it's been over a month and I haven't seen or heard anything. Very frustrated.