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Cloud recipes issues

Vixenso

New Brewer
Joined
Jun 30, 2022
Messages
1
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0
Hello,

I'have had been problems with some recipes in the cloud.
Sometimes I open a recipe and some things has dissapear.
For example:
- Missing ingredients in Design
- Missing step/s in Mash
- Missing density, batch size and other data in Session
- Missing notes or part of them

All of these problems are totally random between them, so I can suffer all of them or partially but I don't be able to found the origin of the problem.
At first I thought the problem happened when I close Beersmith without closing the cloud first, but the last times I took care about it and the problems still occurs.

Thanks by your help
 

Kloorob

Apprentice
Joined
May 31, 2021
Messages
3
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0
I had a Server Connection error message, and when I was able to connect I had the same issue (part of the recipe missing), and it was lucky that I had already printed the recipe off, or otherwise, I'd be stuffed. can you kindly have a look please, as this is putting me off the Cloud subscription option?
 

BeerSmith

Staff member
Administrator
Grandmaster Brewer
Joined
Apr 5, 2003
Messages
5,655
Reaction score
3
Location
Virginia
I'have had been problems with some recipes in the cloud.
Send me a message (open conversation on my profile) with your account name on the web or email and I will take a look at your account. I can look in the logs and see if it is a database issue or something else.
 
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