Author Topic: Can't run Beersmith 3 on my Microsoft surface pro 4  (Read 2721 times)

Offline HugoBourret

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Can't run Beersmith 3 on my Microsoft surface pro 4
« on: July 02, 2018, 07:20:04 AM »
I uninstall/reinstall many time, change directory, change directory name, whitelist on Kaspersky, got the new version that suppose to fix that issue and I still get the message below.

I'm thirsty!! Any ideas?


BeerSmith can't access the existing main data directory:
C:\Users\M?lanie\Documents\BeerSmith3a/
Check that the directory exists and has not moved, been archived or deleted acidentally.
Also check if you changed your Antivirus Program. Try whitelisting BeerSmith in your antivirus program and then run Beersmith again.
You can also pick a new directory but this is not recommended as BeerSmith has already been installed

Offline Kevin58

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Re: Can't run Beersmith 3 on my Microsoft surface pro 4
« Reply #1 on: July 02, 2018, 10:15:23 AM »
The surface pro is a tablet. You might need to run the mobile version of BS.
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Offline jomebrew

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Re: Can't run Beersmith 3 on my Microsoft surface pro 4
« Reply #2 on: July 02, 2018, 10:54:10 AM »
Surface Pro is Windows.  Native Windows apps should work, not the mobile app.   I have not tried to install on my surface pro.  I expect the screen would not look so good on the supper HiRes display. 

Offline HugoBourret

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Re: Can't run Beersmith 3 on my Microsoft surface pro 4
« Reply #3 on: July 08, 2018, 06:51:02 AM »
I'll go try the mobile version but a surface pro 4 is a computer with a tablet look!! Not much solutions proposed.

Offline jomebrew

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Re: Can't run Beersmith 3 on my Microsoft surface pro 4
« Reply #4 on: July 11, 2018, 12:05:37 PM »
I just installed on my Surface Pro 4.  Looks great maximum resolution.


Offline BeerSmith

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Re: Can't run Beersmith 3 on my Microsoft surface pro 4
« Reply #5 on: July 11, 2018, 01:42:17 PM »
It might be the strange character in your user directory.  Try resetting the data directory to another directory like "C:\BeerSmith3"

Brad
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