BeerSmith™ Home Brewing Forum

BeerSmith Software => BeerSmith 3 Support => Topic started by: 76beers on February 27, 2021, 02:32:11 PM

Title: Beersmith Cloud Crashing
Post by: 76beers on February 27, 2021, 02:32:11 PM
Hi all, I'm having an issue with beersmith 3 running on my Mac. It is with my cloud account. Every time I try to add a new recipe it crashes. I can add recipes to local, but not the cloud. If I add a recipe to local & try copying across to the cloud it crashes. Any ideas on what is causing it, & how to fix it? could it be an issue with the back up?
Title: Re: Beersmith Cloud Crashing
Post by: BeerSmith on February 28, 2021, 08:22:24 PM
Make sure you are running the 3.1 update (Help->About) which is available on the BeerSmith.com site.

Brad
Title: Re: Beersmith Cloud Crashing
Post by: 76beers on March 01, 2021, 04:09:45 AM
I'm running 3.1.07
Title: Re: Beersmith Cloud Crashing
Post by: BeerSmith on March 07, 2021, 08:48:44 PM
Download 3.1.08 from the main download page.
Title: Re: Beersmith Cloud Crashing
Post by: shanerichard on March 13, 2021, 11:52:00 PM
I'm running 3.1.08 and also having these problems also with running Big Sur on my mac.
Title: Re: Beersmith Cloud Crashing
Post by: Mach79 on March 18, 2021, 07:59:58 AM
I am having the same issue....long time user of Beersmith, bu this is frustrating
Title: Re: Beersmith Cloud Crashing
Post by: norvegicus on March 21, 2021, 08:02:32 AM
I am running 3.0.8 under MacOS 11.2.3 and BeerSmith is crashing randomly every few minutes.  When I restart it says another copy is running and when I try to open my recipe about half the time it says the recipe is open on another computer and won't let me open it.  After a few minutes if I quit and try again I can open the recipe but it generally crashes again within a few minutes, losing all of my work.

It's not just the cloud.  It also happens when I am disconnected from the internet and/or when the cloud folder isn't open.

This has rendered BeerSmith unusable for me.  Today I am brewing with pencil and paper.  I tried 4 times to get a new recipe set up and gave up after losing all of my work every time.



Title: Re: Beersmith Cloud Crashing
Post by: norvegicus on April 05, 2021, 04:26:49 PM
So nothing.  I guess I'll move to different software.  This is very disappointing.
Title: Re: Beersmith Cloud Crashing
Post by: norvegicus on April 05, 2021, 04:38:01 PM
Mistyped.  I am running 3.1.8
Title: Re: Beersmith Cloud Crashing
Post by: norvegicus on April 06, 2021, 07:30:48 PM
OK I fixed it myself.  I backed up my recipe/etc info, uninstalled the software using CleanMyMac, reinstalled a clean copy of 3.1.8, and moved my info back in.  Hasn't crashed so far after a couple hours.  So something somewhere was corrupted.  Should have done that in the first place I guess. 
Title: Re: Beersmith Cloud Crashing
Post by: Hiroshi on June 04, 2021, 01:23:56 PM
I had the same issue with ver. 3.1.07 on Windows. I uninstalled it and installed ver. 3.2.7 then the issue was resolved.
It turned out that I had maximum number of recipes for my subscription plan in the cloud and trying to add another recipe was causing the crash.
Hope this info helps someone.