BeerSmith™ Home Brewing Forum

BeerSmith Software => Support for v1.4 => Topic started by: ajwillys on June 12, 2010, 07:56:22 PM

Title: Ingredient List in recipe view doesn't show anything
Post by: ajwillys on June 12, 2010, 07:56:22 PM
Hi,
I'm not sure what happened but at some point, my BeerSmith installation started having a problem.  Every time I click to view a specific recipe, the entire Ingredient list is empty.  It doesn't show anything.  They are still there because when I click the Brew Sheet button, it still shows all the ingredients.  Of course, this makes it very difficult (impossible) to create recipes.

I'm using Windows 7 and I tried installing a new version over top, but I haven't yet uninstalled/reinstalled.

Thanks!
Andrew
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: BeerSmith on June 12, 2010, 11:40:11 PM
Hi,

  In most cases this is caused by a corrupt "newopts14.opts" file.

  By default BeerSmith is in the "C:\Program Files\BeerSmith" directory.

  However under Vista you may also have a "Compatibility files" directory that shows up on the toolbar when you go to the BeerSmith directory.  This is where your data and the opts file likely lives.  The full path to the compatibility diectory is:  C:\Users\{USERNAME}\AppData\Local\VirtualStore\Program Files\BeerSmith

  where {USERNAME} is your login name for Vista.

  If you delete the newopts14.opts directory there you should be in business. 

Let me know if you have continued problems!  So far we've had no one lose any data and I've been able to get everyone back up and running quickly.

Brad
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: Kent on June 13, 2010, 11:33:25 AM
I'm having the exact same issue, though just followed your directions below and it's resolved.  Thanks!
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: ajwillys on June 13, 2010, 03:28:12 PM
Awesome!  Thank you so much Brad.  Problem solved!
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: badleroybrown on June 15, 2010, 11:06:53 AM
Ok, so I renamed the newopt14.opts file and fixed the issue.  The answer to my seems obvious but I want to make sure.  Is that file not needed?  If not, I guess I wonder why it was there in the first place.  Sorry, but my job is installing software so those kind of questions come to my mind.
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: BeerSmith on June 17, 2010, 07:04:15 AM
Hi,
  Yes the file does store some options, but they are relatively minor (ingredient widths for display on recipe page and a few others).

Brad
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: mookie1010 on July 06, 2010, 10:07:37 PM
I just recently encountered the same problem.  In Vista I can't find the file or directory as described.  Is there something else I should be looking for?
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: mookie1010 on July 07, 2010, 07:44:45 PM
I found the file in the virtual store -- it was hidden, my fault -- but I've deleted it several times, and the file just reappears when I restart Beersmith.  I've tried renaming it and the same thing happens.  I think there's another solution out there, this one doesn't seem to work.
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: BeerSmith on July 07, 2010, 09:34:21 PM
If you still can't get it to work, you can reinstall to another directory.  I recommend installing it to a subdirectory under your Documents directory as this will avoid any problems with hidden directories.

Be sure to export your recipes and any other data you want before reinstalling.

Brad
Title: Re: Ingredient List in recipe view doesn't show anything
Post by: weremichael on July 22, 2010, 08:49:09 AM
I had the same problem and the fix worked for me.