BeerSmith™ Home Brewing Forum

BeerSmith Software => Support for v1.4 => Topic started by: WJenness09 on August 31, 2010, 08:10:01 AM

Title: Registration after Free Trial
Post by: WJenness09 on August 31, 2010, 08:10:01 AM

I've downloaded the free trial and loved it, but didn't register/purchase the program until after the 45 days have passed and the program disabled itself. How do I go about getting the new code to work, since the computer/program won't allow it? I've tried un-installing and downloading the program again, and tried the registration; but that didn't work.

Thanks

Title: Re: Registration after Free Trial
Post by: BeerSmith on September 01, 2010, 07:59:43 PM

Hi,
  Send me a PM with your name and the email address you used to register - I will look up your registration code and send it to you.

  Also it is possible you have a permissions issue on your "Program files" directory if it is accepting the key code but not storing it.  You can fix this easily by installing the program to a directory under your "Documents" directory for the user you regularly use, and then entering the code.

Cheers,
Brad