parkerwilliams91
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- Jan 21, 2016
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EDIT: RESOLVED. THANK YOU!
I purchased BeerSmith 2 on 12/22, but paypal routed to an email I no longer had access to and therefore I was unable to receive my activation key, or to recover it (because the system only uses the original email address and resends a key there). I sent in a summary of my problem through the contact form, but have received no response. I even attempted to contact the seller through paypal but to no avail. The transaction ID and invoice ID i can get from the paypal website, but I don't know if they are directly tied to anything at BeerSmith or if it is for their systems only. I really don't want to pay twice, but I'd also like to have the software activated ASAP.
Thanks all for your help!
-Parker
I purchased BeerSmith 2 on 12/22, but paypal routed to an email I no longer had access to and therefore I was unable to receive my activation key, or to recover it (because the system only uses the original email address and resends a key there). I sent in a summary of my problem through the contact form, but have received no response. I even attempted to contact the seller through paypal but to no avail. The transaction ID and invoice ID i can get from the paypal website, but I don't know if they are directly tied to anything at BeerSmith or if it is for their systems only. I really don't want to pay twice, but I'd also like to have the software activated ASAP.
Thanks all for your help!
-Parker
